platform data issues

Anyone having this same issue, rithmic keeps stop streaming live data to charts saying historical data volume exceeded, pausing until next week data reset. Platform is over requesting data, any ideas? getting bounced back and forth from tickblaze support and propshoptrader support. going on 2 weeks now. is yhere a setting to use on price change instead of ticks for data? can’t find any settings.

2
2 replies